As used in this Policy, the terms “we”, “us”, “our” and the like refer to Reamline, and the terms “you”, “your” and the like refer to you, the end-user of our Website and Services. This Policy applies to all Reamline applications, technologies and services used by you whether your use is on a computer, mobile device, tablet or other platform.
By using or accessing the Website or the Services, you acknowledge and accept the practices described in this Policy. We reserve the right to change this Policy from time to time. Your continued use of the Website or Services constitutes your acceptance of the Policy then in effect. For this reason, you should review the Policy from time to time to ensure that you understand and are willing to accept our current privacy practices.
Customer Data is all the data that is uploaded and/or shared on Reamline by any user. This includes any conversations, files, schedules, tasks, or any other content type. We collect the e-mail addresses of individuals who communicate with us via e-mail, collect information on what pages users access or visit, and information volunteered by the user. This may include, but is not limited to things like consumer survey information and/or site registrations.
We make no claim of ownership in your Customer Data. Except as provided in this Policy or other written agreements relating to Reamline, we only use Customer Data to provide and improve the Services. We don’t share or sell your Customer Data with anyone, except in these very limited cases:
Here we tell you that we don’t own the stuff you put into Reamline; you do. And we only use what you share with us to make Reamline better, to stop bad or illegal things from happening, or if we get together or get bought by another company and they need to see it to make sure they understand what’s there, but only if they promise to keep it confidential.
Contact Data includes names, addresses, phone numbers, email addresses and other information that users have shared on Reamline in order to make the Services work properly. Contact Data provided by users is available to other users within Reamline when invited into your contact list or when making your profile public. Reamline is a communication platform, and therefore, we use the Contact Data to enable better communication within the Services. We will encourage users to communicate by providing them Contact Data of other users as appropriate. We may also use Contact Data to complete the transactions you request, administer your account, improve the Services and detect and prevent fraud. We may also use Contact Data to contact you to provide you with information about the Services, including information about security or other technical issues, or to request feedback or input.
In order to communicate with others in Reamline, everybody must share some contact information, and we will make that available to other authorized Reamline users. We will also use the contact data to let you know what’s going on or to ask you for feedback.
We may use data derived from your use of the Services to analyze general patterns or other statistically interesting trends that will help us improve our Services. Usage data includes, for example, aggregated quantitative information about active users, activity, topics, and groups. Some ways we use the usage data include operating, improving and personalizing the Services and our offerings. We do not disclose identifiable individual or company data to anyone, except to provide reports to you or others in your organization.
Support Data is the information we collect when you submit a support request or run an automated troubleshooter, including information about hardware, software, and other details related to the support incident, such as: contact or authentication information, chat session personalization, information about the condition of the computer and the application when the fault occurred and during diagnostics, system and registry data about software installations and hardware configurations, and error-tracking files.
Support may be provided through phone, e-mail, or otherwise. We use Support Data in the same way as we use your information, as described in this Policy. Additionally, we use it to resolve your support incident and for training purposes.
We may combine your data with other folks data to learn about patterns or trends to improve Reamline, but we will not tell anyone about you, specifically, unless the information is requested by you or your organization.
In addition to the uses described above, we may use the personally identifiable and non-personally identifiable information that we collect:
We may use what we know about you to offer you products we think you will like, to learn more about your needs, or to stop bad things from happening. When we contact you, it will probably be by email. We may also share the information we have if we get together or get bought by another company.
Reamline uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Reamline. Reamline owns all intellectual property rights relating to Reamline software application and the Services. You retain all rights to your data that you provide to us pursuant to your use of Reamline.
Your data may be stored in servers located in the United States or in any other country, depending on decisions made by Reamline or our storage providers. We take reasonable precautions — including technical, administrative and physical measures — to safeguard your information. We use technical safeguards such as firewalls and data encryption. Your account information including email address is located on a secured server behind a firewall. We authorize access to personally identifiable information, including email addresses, only for those employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. We also enforce physical access controls to our buildings and files.
We use other companies to store all the information in the cloud. We own the software, and you own the data you shared with us. We don’t exactly know in what physical location the information is stored, but we use reputable companies for storage and cloud services and work really hard to protect your stuff.
You may access, correct or delete Customer Data or Contact Data you have provided to us by using the tools within the Services (for example, editing your profile information on the Service) or by contacting support at email@example.com. Changes you make to your information on the Service take immediate effect on your network, but data will be retained in secure storage for a limited period afterward as part of our standard data backup process.
You can always change or delete data that belongs to you, and ask us to help you do that. We are happy to help.
As things change, we may change this document, too. We will let you know if we change it a lot.
In compliance with the Children's Online Privacy Protection Act (COPPA), we will not knowingly provide access to our Website or Services to, or collect any personally identifiable information from, persons under the age of thirteen (13). If you are under the age of 13, you may not register an account with us. If we learn that a user is under the age of thirteen (13), we will take appropriate steps to remove the user's information from the database and restrict the individual from future access to our Services.
Reamline is for social and work use and not for kids. Children under 13 are not allowed to use it.
Let us know if you have any questions.